Franek Tax Services has been providing superior tax preparation services to our clients since 1983. For 30 years our clients have come back to use our services and the business has grown primarily from referrals from those clients. This is a direct result of our emphasis on professionalism, quality and outstanding customer service. Each new client is treated with the same high quality as our returning clients. The tax law is constantly changing and our client base grows due to our knowledge of the tax law and our attention and dedication to each client.
Experience and high standards are keys to an outstanding tax preparation business. These, combined with the professional attention our staff affords each client, give us a reputation our clients can trust. Trust equates to client retention. Our retention rate averages about 98%.
A tax preparation firm is all about quality. We strive to provide top quality services and personal attention to each of our clients. Our goal is to be a trusted adviser and to be available for all our clients’ tax needs, not only during tax season, but throughout the year as well. The high standards we expect of ourselves are reflected in the high quality of services we provide.
We treat all of our clients as if they are the only client. Outstanding customer service equates to client satisfaction and retention. We strive to create a one-on-one relationship by traveling to your home, at your convenience, where your tax information is readily available; thus preventing numerous trips back and forth to an office which creates unnecessary stress. Relieving stress and anxiety is another key goal of Franek Tax Services.